Call Center Pages
Thank you so much for calling the Support Crew. What can we do for you?
The Support Crew are experts on installing and repairing Smart Home Devices like video Doorbells and Smart Thermostats. [look at the list below if they want more info]
TV MOUNTING SERVICES
Frequenty Asked Questions for Call Center Agents
NOTE: to increase the quanity of an item
- after you have clicked on the "Add the item to the Work Order!" button
- Then click on the "Add More" button to increase the quanity of that one item.
TV Mounting Services
Need help putting that TV up on the wall?
Let our Crew Members come to you and mount it for you.
Give your home theater the upgrade it deserves!
SMART Home Services
Are you ready for a smarter home? We can set up all of your smart devices! We can handle your smart thermostat and video doorbell.
Our Crew Members will get you connected and move your home to the top of the class!
THESE ARE JUST SERVICES AND DO NOT INCLUDE ANY EQUIPMENT EXCEPT FOR THE SPECIALIZED EQUIMPENT THAT IS NEED FOR INSTALATION.
Smart Home AddOn Services
The price is good enough for you to make a nice margin on it too, depending on your business.
- Tilting That will handle a 17" - 49" Flat Screen
- Tilting That will handle a 50" - 72" Flat Screen
- Tilting That will handle a 73" - 85" Flat Screen
- Full Motion That will handle a 17" - 49" Flat Screen
- Full Motion That will handle a 50" - 72" Flat Screen
- Full Motion That will handle a 73" - 85" Flat Screen
What if my installed smart video Doorbell is no longer working?
For smart Video Doorbells that have been installed and are not functioning properly, then we will need to schedule a diagnostic visit.
What brands of Smart Doorbells does the Crew install?
The Crew installs all the best selling brands on the market
- Ring Doorbell
- Nest Hello Video Doorbell
- SkyBell HD Doorbell
- August Doorbell Cam Pro
- Vivint Doorbell Camera
- SimpliSafe Video Doorbell Pro
- Frontpoint Doorbell Camera
- Zmodo Greet Doorbell
- Doorbird Camera
Will The Crew Teach me how to use my new Smart Doorbell?
Yes. of course that is part of our service, you Crew member will show you how to use your Smart Doorbell device and any associated Apps.
What if I don't currently have a doorbell?
No problem! There are several Smart Doorbells on the market that run an a rechargeable battery.
How much does the Crew charge for a Smart Doorbell Installation?
The Support Crew believes in helping you create the connected home of your dreams.
The Smart Doorbell Installation is $119.99, ( all subsequent Add Ons – – required doorbell transformer, deadbolt replacement, etc.) the technician will assess the work and quote the additional cost.
What do I need to get ready for my appointment?
There is a few thing that you need to do before our Crew Member arrived at your Home. Click Here.
The Crew is the most Professionally Trained Field Service Agents in our Industry.
- We install all the popular Smart Doorbells.
- Confirm doorbell is compatible with home
- Remove existing doorbell and install video doorbell
- Connect to WiFi and perform first-time setup
- Customize device preferences
- Configure doorbell with an existing voice control device
- Teach you how to use the doorbell and mobile app
- Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells
- Voltage and transformer issues may prevent our technicians from installing the doorbell
- Smart Doorbell installation requires WiFi coverage, please have your WiFi name and password ready