You are here:
< All Topics
  1.  How long has Support Crew been offering this service?
  2.  Is Support Crew available in my area?
    1. Yes we are available all across the USA.
  3.  Is there a travel charge for onsite visits
  4.  What are your hours?
  5.  Do you offer a subscription service?
    1. Soon we may
  6.  Is my service guaranteed?
  7.  What is your cancellation and rescheduling policy?
  8.  How do I get help?
    1. By the website or by phone
  9.  How do I set up an appointment?
    1. By the website or by phone
  10.  What if I don’t know what’s wrong?
  11.  How soon can I schedule my appointment?
  12.  Can I make changes to my appointment?
  13.  Can I select the same tech for subsequent visits?
  14.  What is Support Crew Now! Instant Online Support?
    1. Remote support over the internet. Via a secure connection.
  15.  When will my tech arrive?
  16.  How skilled are your techs?
  17.  How do you verify your techs?
  18.  Should I arrange for additional services with my tech?
  19.  How do you price your services?
    1. Per job and per hour
  20.  Do I pay the tech directly?
    1. NO
  21.  How am I billed for service?
    1. Charged to the CC that you give us when the appointment was make
  22.  Should I tip my tech?
  23.  What is the Safety & Support Fee?
Table of Contents