TEST ITEM
TEST ITEM
SKU 00145
$5.00
Gift card
Gift card
Gift card
SKU NSC00141
$100.00

Call Center Pages

Thank you so much for calling the Support Crew. What can we do for you?

The Support Crew are experts on installing and repairing Smart Home Devices like video Doorbells and Smart Thermostats. [look at the list below if they want more info]

SMART DOORBELL INSTALL


SMART THERMOSTAT INSTALLATION


SMART/ SECURITY CAMERA INSTALLATION


SMART LOCKSMART WIRELESS SECURITY SYSTEM INSTALL


SMART HOME DEVICE SERVICE CALL


SMART PLUG INSTALATION


TV MOUNTING SERVICES

Support Crew TV Mounting - 50" and Smaller

Support Crew TV Mounting - 51" and larger

Hide ALL THE CABLES in the wall behind your TV (Option)

Add a Sound Bar to your TV


SMART SMOKE DETECTOR (coming soon)


Frequenty Asked Questions for Call Center Agents


NOTE: to increase the quanity of an item

  1. after you have clicked on the "Add the item to the Work Order!" button
  2. Then click on the "Add More" button to increase the quanity of that one item.

Arlo

SMART Home Services

Are you ready for a smarter home? We can set up your smart devices! We can handle smart lighting, a smart plugs, even a smart thermostat, our Crew Members will get you connected and move your home to the top of the class!

THESE ARE JUST SERVICES AND DO NOT INCLUDE ANY EQUIPMENT EXCEPT FOR THE SPECIALIZED EQUIMPENT THAT IS NEED FOR INSTULATION.


Smart Home AddOn Services

FAQ

Will the Crew Member Teach me how to use my new smart thermostat?

Of course we will, all of our Crew Members are trained to show you how to use your smart thermostat device and any associated apps.

Do I need a thermostat currently in my home to use a new Smart Thermostat?

Yes, a functioning thermostat is required in order for the Crew to install a smart thermostat.

Can the Crew install multiple Smart Thermostats?

The Crew can install multiple smart thermostats if your existing zoned system is capable of handling multiple thermostats.

What if my HVAC isn't compatible?

While most 24V heating and cooling systems are compatible with smart thermostats, there are some systems that aren’t compatible

How much dpes the Support Crew charge for a Smart thermostat installation?

At the Support Crew, we believe in helping you create the connected home of your dreams.  That’s why we offer discounts on multiple smart device installations completed in the same appointment.

The first Smart Thermostat installation is $99.99, and all subsequent Smart Thermostat installations are $69.95 for each additional smart thermostat installation or as an incremental installation to an order. If your smart device requires additional non-standard add-ons (e.g. thermostat common wire) the technician will assess the work and quote the additional cost.

What smart thermostat devices does the Crew install?

The Crew Member can install any of the energy-saving smart Thermostat that you can find on today’s market.

The Crew is the most Professionally Trained Field Service Agents in our Industry.

Support Crew Satisfaction Guarantee

 

    • We want you to have a great experience with the  Crew.
    • We take a lot of pride in all of our customer reviews.  
    • That’s why we work hard to get you the best products, set them up correctly, and show you how to use them.
    • But if for any reason you’re not 100% satisfied with your experience, we’ll work with you until we get it right.
 

Try The Crew With Confidence

 

Ranked Highest in Customer Satisfaction.
The Crew get the highest score in: 
      • Quality of work
      • Professionalism of technician
      • Knowledge of technician
      • Timeliness of completing work
      • Scheduling an appointment

What’s Included?

  • We install all makes and models Smart Thermostat.
  • Remove existing thermostat and install smart thermostat
  • Connect device to existing WiFi network and perform first-time set up
  • Install and set up mobile app & teach you how to use it
  • Please note: A functioning thermostat is required at the installation area
       
      • Smart Thermostat installation requires WiFi coverage, please have your WiFi name and password ready
      • Power will need to be shut off during installation
      • Not all thermostats are compatible with every HVAC system
      • We will install your Smart thermostat, but you must can purchase one before we do the install.