TEST ITEM
TEST ITEM
SKU 00145
$5.00
Gift card
Gift card
Gift card
SKU NSC00141
$100.00

Call Center Pages

Thank you so much for calling the Support Crew. What can we do for you?

The Support Crew are experts on installing and repairing Smart Home Devices like video Doorbells and Smart Thermostats. [look at the list below if they want more info]

SMART DOORBELL INSTALL


SMART THERMOSTAT INSTALLATION


SMART/ SECURITY CAMERA INSTALLATION


SMART LOCKSMART WIRELESS SECURITY SYSTEM INSTALL


SMART HOME DEVICE SERVICE CALL


SMART PLUG INSTALATION


TV MOUNTING SERVICES

Support Crew TV Mounting - 50" and Smaller

Support Crew TV Mounting - 51" and larger

Hide ALL THE CABLES in the wall behind your TV (Option)

Add a Sound Bar to your TV


SMART SMOKE DETECTOR (coming soon)


Frequenty Asked Questions for Call Center Agents


NOTE: to increase the quanity of an item

  1. after you have clicked on the "Add the item to the Work Order!" button
  2. Then click on the "Add More" button to increase the quanity of that one item.

Arlo

SMART Home Services

Are you ready for a smarter home? We can set up your smart devices! We can handle smart lighting, a smart plugs, even a smart thermostat, our Crew Members will get you connected and move your home to the top of the class!

THESE ARE JUST SERVICES AND DO NOT INCLUDE ANY EQUIPMENT EXCEPT FOR THE SPECIALIZED EQUIMPENT THAT IS NEED FOR INSTULATION.


Smart Home AddOn Services

 

TEST ITEM
TEST ITEM
SKU 00145
$5.00
Gift card
Gift card
Gift card
SKU NSC00141
$100.00

Call Center Pages

Thank you so much for calling the Support Crew. What can we do for you?

The Support Crew are experts on installing and repairing Smart Home Devices like video Doorbells and Smart Thermostats. [look at the list below if they want more info]

SMART DOORBELL INSTALL


SMART THERMOSTAT INSTALLATION


SMART/ SECURITY CAMERA INSTALLATION


SMART LOCKSMART WIRELESS SECURITY SYSTEM INSTALL


SMART HOME DEVICE SERVICE CALL


SMART PLUG INSTALATION


TV MOUNTING SERVICES

Support Crew TV Mounting - 50" and Smaller

Support Crew TV Mounting - 51" and larger

Hide ALL THE CABLES in the wall behind your TV (Option)

Add a Sound Bar to your TV


SMART SMOKE DETECTOR (coming soon)


Frequenty Asked Questions for Call Center Agents


NOTE: to increase the quanity of an item

  1. after you have clicked on the "Add the item to the Work Order!" button
  2. Then click on the "Add More" button to increase the quanity of that one item.

Arlo

SMART Home Services

Are you ready for a smarter home? We can set up your smart devices! We can handle smart lighting, a smart plugs, even a smart thermostat, our Crew Members will get you connected and move your home to the top of the class!

THESE ARE JUST SERVICES AND DO NOT INCLUDE ANY EQUIPMENT EXCEPT FOR THE SPECIALIZED EQUIMPENT THAT IS NEED FOR INSTULATION.


Smart Home AddOn Services

What if I need my smart home product installed in my home?

For the installation of new products, check out our installation services here.

What is not included in the Smart Doorbell Diagnostic?

Replacement doorbell and/or parts
Running new doorbell wiring
Repairing existing wiring
Diagnostic services for a different device other than the selected Smart Doorbell

What is not included in the Smart Thermostat Diagnostic?

Replacement thermostat and/or parts
HVAC repairs or replacements
Diagnostic services for a different device other than the selected Smart Thermostat

What is not included in the Smart Camera Diagnostic?

Hardwired cameras, such as the Ring Floodlight Cam or Ring Spotlight Cam Mount 
Diagnostic services for a different device other than the selected Smart Camera

What is not included in the Security System Diagnostic?

Security cameras or life safety devices such as Smoke and CO Alarms
Repair of faulty wired sensors
Diagnostic services for a different device other than the selected Security System

What is not included in the Smart Door Lock Diagnostic?

Door handle installation or repairs
Diagnostic services for a different device other than the selected Smart Door Lock

What is not included in the Home WiFi Diagnostic?

Initial WiFi setup
Running new ethernet
Replacement router and/or parts

What if my diagnostic appointment takes longer than 1 hour?

Our Crew Member will discuss if additional time and repairs are needed after troubleshooting. Fees apply for each additional hour of service.

Can I purchase the product and installation during my appointment?

Product and installation are not included in the diagnostic appointment and must be purchased separately.

E

TEST ITEM
TEST ITEM
SKU 00145
$5.00
Gift card
Gift card
Gift card
SKU NSC00141
$100.00

Call Center Pages

Thank you so much for calling the Support Crew. What can we do for you?

The Support Crew are experts on installing and repairing Smart Home Devices like video Doorbells and Smart Thermostats. [look at the list below if they want more info]

SMART DOORBELL INSTALL


SMART THERMOSTAT INSTALLATION


SMART/ SECURITY CAMERA INSTALLATION


SMART LOCKSMART WIRELESS SECURITY SYSTEM INSTALL


SMART HOME DEVICE SERVICE CALL


SMART PLUG INSTALATION


TV MOUNTING SERVICES

Support Crew TV Mounting - 50" and Smaller

Support Crew TV Mounting - 51" and larger

Hide ALL THE CABLES in the wall behind your TV (Option)

Add a Sound Bar to your TV


SMART SMOKE DETECTOR (coming soon)


Frequenty Asked Questions for Call Center Agents


NOTE: to increase the quanity of an item

  1. after you have clicked on the "Add the item to the Work Order!" button
  2. Then click on the "Add More" button to increase the quanity of that one item.

Arlo

SMART Home Services

Are you ready for a smarter home? We can set up your smart devices! We can handle smart lighting, a smart plugs, even a smart thermostat, our Crew Members will get you connected and move your home to the top of the class!

THESE ARE JUST SERVICES AND DO NOT INCLUDE ANY EQUIPMENT EXCEPT FOR THE SPECIALIZED EQUIMPENT THAT IS NEED FOR INSTULATION.


Smart Home AddOn Services


 

Support Crew Satisfaction Guarantee

 

    • We want you to have a great experience with the  Crew.
    • We take a lot of pride in all of our customer reviews.  
    • That’s why we work hard to get you the best products, set them up correctly, and show you how to use them.
    • But if for any reason you’re not 100% satisfied with your experience, we’ll work with you until we get it right.
 

Try The Crew With Confidence

 

Ranked Highest in Customer Satisfaction.
The Crew get the highest score in: 
      • Quality of work
      • Professionalism of technician
      • Knowledge of technician
      • Timeliness of completing work
      • Scheduling an appointment

What’s included

  • 1-hour diagnostic service for an installed product that is not functioning properly
  • Troubleshoot the device and identify issues
  • Resolve minor issues if possible or recommend next steps for larger repairs

 

  • Please note: the first hour is non-refundable and $64.99 is charged for each additional hour of service
  • Smart Thermostat Diagnostic does not include HVAC repairs or replacement
  • Resolution of the issue is not guaranteed