Featured Products

 

Featured Products

What if I need my smart home product installed in my home?

For the installation of new products, check out our installation services here.

What is not included in the Smart Doorbell Diagnostic?

Replacement doorbell and/or parts
Running new doorbell wiring
Repairing existing wiring
Diagnostic services for a different device other than the selected Smart Doorbell

What is not included in the Smart Thermostat Diagnostic?

Replacement thermostat and/or parts
HVAC repairs or replacements
Diagnostic services for a different device other than the selected Smart Thermostat

What is not included in the Smart Camera Diagnostic?

Hardwired cameras, such as the Ring Floodlight Cam or Ring Spotlight Cam Mount 
Diagnostic services for a different device other than the selected Smart Camera

What is not included in the Security System Diagnostic?

Security cameras or life safety devices such as Smoke and CO Alarms
Repair of faulty wired sensors
Diagnostic services for a different device other than the selected Security System

What is not included in the Smart Door Lock Diagnostic?

Door handle installation or repairs
Diagnostic services for a different device other than the selected Smart Door Lock

What is not included in the Home WiFi Diagnostic?

Initial WiFi setup
Running new ethernet
Replacement router and/or parts

What if my diagnostic appointment takes longer than 1 hour?

Our Crew Member will discuss if additional time and repairs are needed after troubleshooting. Fees apply for each additional hour of service.

Can I purchase the product and installation during my appointment?

Product and installation are not included in the diagnostic appointment and must be purchased separately.

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Featured Products


 

Support Crew Satisfaction Guarantee

 

    • We want you to have a great experience with the  Crew.
    • We take a lot of pride in all of our customer reviews.  
    • That’s why we work hard to get you the best products, set them up correctly, and show you how to use them.
    • But if for any reason you’re not 100% satisfied with your experience, we’ll work with you until we get it right.
 

Try The Crew With Confidence

 

Ranked Highest in Customer Satisfaction.
The Crew get the highest score in: 
      • Quality of work
      • Professionalism of technician
      • Knowledge of technician
      • Timeliness of completing work
      • Scheduling an appointment

What’s included

  • 1-hour diagnostic service for an installed product that is not functioning properly
  • Troubleshoot the device and identify issues
  • Resolve minor issues if possible or recommend next steps for larger repairs

 

  • Please note: the first hour is non-refundable and $64.99 is charged for each additional hour of service
  • Smart Thermostat Diagnostic does not include HVAC repairs or replacement
  • Resolution of the issue is not guaranteed