Call Center Pages
Thank you so much for calling the Support Crew. What can we do for you?
The Support Crew are experts on installing and repairing Smart Home Devices like video Doorbells and Smart Thermostats. [look at the list below if they want more info]
TV MOUNTING SERVICES
Frequenty Asked Questions for Call Center Agents
NOTE: to increase the quanity of an item
- after you have clicked on the "Add the item to the Work Order!" button
- Then click on the "Add More" button to increase the quanity of that one item.
TV Mounting Services
Need help putting that TV up on the wall?
Let our Crew Members come to you and mount it for you.
Give your home theater the upgrade it deserves!
SMART Home Services
Are you ready for a smarter home? We can set up all of your smart devices! We can handle your smart thermostat and video doorbell.
Our Crew Members will get you connected and move your home to the top of the class!
THESE ARE JUST SERVICES AND DO NOT INCLUDE ANY EQUIPMENT EXCEPT FOR THE SPECIALIZED EQUIMPENT THAT IS NEED FOR INSTALATION.
Smart Home AddOn Services
The price is good enough for you to make a nice margin on it too, depending on your business.
- Tilting That will handle a 17" - 49" Flat Screen
- Tilting That will handle a 50" - 72" Flat Screen
- Tilting That will handle a 73" - 85" Flat Screen
- Full Motion That will handle a 17" - 49" Flat Screen
- Full Motion That will handle a 50" - 72" Flat Screen
- Full Motion That will handle a 73" - 85" Flat Screen
The Crew is the most Professionally Trained And Insured Field Service Agents in our Industry.
Will the Crew, Teach me how to use my new Smart Door Lock?
Yes. As part of our service guarantee, your Crew Member will show you how to use your Smart Door Lock device(s) and any associated apps.
What Smart Door Locks does the Crew Install?
The Crew installs Smart Locks from all major manufactors, which allows you to lock or unlock your door remotely, create passcodes for visitors, and get alerts when someone locks or unlocks the door.
Does a Smart Door Lock installation required drilling new holes in my door?
No. They Do Not require any drilling We will replace your current deadbolt using the your doors existing deadbolt cutout areas.
How much does the Crew charge for a Smart Door Lock Install?
At OnTech, we believe in helping you create the connected home of your dreams. That’s why we offer discounts on multiple installations completed in the same appointment.
The first Smart Door Lock installation is $99.99, and all subsequent Smart Door Lock installations are $64.99 – If your smart device requires additional non-standard add-ons (e.g. required doorbell transformer, deadbolt replacement, etc.) the technician will assess the work and quote the additional cost.
- Install all hardware per manufacturer specifications
- Connect smart lock to your WiFi network
- Download apps to mobile device so you can control the lock from anywhere
- Teach you how to use the smart door lock and mobile app
- Connect to your home hub
- This installation requires WiFi coverage, please have your WiFi name and password ready